TERMS OF SALE

ABOUT US

We are WD Fashion City Sdn Bhd ( Company No: 863167-P ) having our business address at Lot.39, Hakka Avenue Estate, 5th Miles Jalan Penrissen, 93250 Kuching, Sarawak, Malaysia trading as https://myelegance.com.my/ (“ MY ELEGANCE “).

You can contact us by writing to us at contact@myelegance.com.my.

ELIGIBILITY

To place an Order with MY ELEGANCE, you must be over eighteen (18) years of age. If you are under eighteen (18), you may place an Order with MY ELEGANCE only with involvement of a parent or guardian. You must posse a valid credit or debit card issued by a bank acceptable to us, or a bank account in your own name. MY ELEGANCE retains the right to refuse any request made by you.

When you create a user account and password with MY ELEGANCE, you must treat such information as confidential, and you must not disclose it to any third party, and MY ELEGANCE reserves the right to close your MY ELEGANCE account at its sole discretion. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to change.

CONTRACT

You may place your order with MY ELEGANCE by completing and submitting the order form on the Site. You shall be responsible for ensuring the accuracy of all orders. All orders will be deemed to be irrevocable and unconditional upon transmission through the Site, and we shall be entitled, but not obliged, to process such order(s) without your further consent and any further reference or notice to you. We reserve the right to accept or decline any and all orders received from or through the Site in our sole and absolute discretion.

When you place an order with MY ELEGANCE, an acknowledgement e-mail confirming receipt of your order will be sent to your registered email with us. This email will only be an acknowledgement and will not constitute acceptance of your order. As payments are conducted automatically through a third-party service provider, an approved payment does not constitute acceptance of your order. A contract between us for the purchase of the goods is not formed until your goods have been delivered. We reserve the right to cancel any order up until the point of contract, at which point an offer for a full refund will be made to you.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

PRICING, AVAILABILITY AND PAYMENT

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.

If we are unable to process your order, we will inform you of this. This might be because the product is out of stock, because of unexpected limits on our resources for which we could not reasonably plan, because a credit reference we have obtained for you does not meet our minimum requirements,  because we are unable to meet a delivery deadline you have specified, or because we discover an error in the price or description of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

This Website may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Website that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

All prices quoted are inclusive of SST (where applicable) and are in Malaysian Ringgit (MYR). Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed and included in the ‘Final Total’.

Payments are conducted through a third-party payment gateway, iPay88 (M) Sdn Bhd. MY ELEGANCE will not be responsible for any technical errors that may arise during the payment process. However, we will endeavor to the best of our ability to work with you and iPay88 (M) Sdn Bhd to reach a fair resolution.

DELIVERY

Delivery times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please head over to our “Shipping & Returns” page for further information.

E-GIFT CARDS, DISCOUNT CODES & STORE CREDIT

From time to time, we may offer e-gift card, discount codes and store credit which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any e-gift cards, discount code and store credit will be specified at the time of issue.

The following are T&C’s which relate to MY ELEGANCE promotions, competitions and discount codes (unless stated otherwise):

  1. Only one e-gift card, discount codes or store credit can be used per order.
  2. E-gift card, discount codes and store credit can’t be used after an order has been placed.
  3. E-gift card, discount codes and store credit cannot be exchanged for cash.
  4. Minimum spend limits or product category exclusions may also apply. These limits and exclusions will be explained in the email in which the promotional code is attached. Use of the voucher constitutes an acceptance on your part of these or any other terms listed in the email.